Privacy Policy – The Lifestyle Dietitian
The Lifestyle Dietitian (“we,” “our,” “us”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What information we collect
We may collect:
Name, date of birth, gender, and contact details
Medical history, lifestyle information, and health goals
Appointment details and clinical notes
Payment details (processed securely through third-party providers)
How we collect your information
Through our practice management systems: Halaxy and HotDoc (via NUVO Health), when you book an appointment
During consultations with our dietitians (in person, by phone, or online)
Through secure communication channels such as email or telehealth
Why we collect your information
We collect and use your information to:
Provide evidence-based dietetic and healthcare services
Manage and administer appointments
Communicate with you about your care
Meet professional, legal, and regulatory requirements
Disclosure of information
We may disclose your information:
To other healthcare professionals involved in your care (with consent)
To Halaxy or HotDoc, who provide our secure booking systems
Where required by law (e.g. Medicare, private health insurers, regulators)
We will never sell your personal information for marketing purposes.
Storage and security
Your data is securely stored within Halaxy and HotDoc systems, and only accessed by authorised members of The Lifestyle Dietitian team.
Access and correction
You can request access to your personal information or ask us to correct it at any time. Please contact us at admin@thelifestyledietitian.com.au
Contact Us
The Lifestyle Dietitian
admin@thelifestyledietitian.com.au
+61 475 253 062